Mediation

Mediation is a process in which a trained facilitator assists disputing parties in communicating their positions on issues and explores possible solutions. Mediation is a voluntary process which is done in good faith by all parties. The mediators ensure a safe and respectful process for the parties involved. Mediation provides an opportunity to express emotions or frustrations that may be thwarting negotiations and to address these underlying concerns in a controlled but relaxed environment. Throughout the proceeding the mediator acts as an agent of reality, helping parties think through their positions and ensuring that all parties fully participate in reaching any settlement agreement.

The length of time needed for a mediation depends upon the complexity of the dispute, the commitment and communication of the parties and the orientation and limitations of the mediator. Many disputes can be resolved in a half-day session. Other cases may require multiple sessions.

In a mediation, the mediator does not render any decision and cannot require the participants to agree to any issue. Instead, he or she facilitates the exchange of information and settlement alternatives between the parties. Mediation is characterized by a business-like but cooperative climate that sets the stage for constructive communication in the future. Mediation focuses on the present and the future, on the positive rather than the negative.